HOMESTAY TRAINING & SUPPORT

Prompt, Professional Service

Prompt service and support is provided to each host from the time they apply to become a host, right through the arrival, stay and departure of each student placed in their home.

Professional training and support, including a dedicated local Host Manager, make sure you don’t feel you are “going it alone”.

Training

• Education about different student cultures
• Learn about hosting best practices
• Student culture, communication and interaction
• Online training for self-paced learning
• Training by your assigned local Host Manager

Support

• Student screening and matching in advance of hosting
• Airport pick-up and delivery of your student to your home
• Facilitate your student relationship through the adjustment period
• 24 x 7 contact centre for emergencies or critical incident support
• Highly responsive replies to email and phone inquiries
• Online host forum for private use between Hosts