STUDY TOURS FAQ - BOOKING PROCESS, PAYMENT AND POLICIES

Our experienced homestay and Study Tours Team have assisted many agents and schools in the past.

One of our strengths as leaders in the study tours industry is our global access to quality homestay families. There is no limit to how many destinations your group can travel to, and the more exposure they have to experiencing life with homestay families the better, as this is a proven way to teach them about the culture, climate and improve their English in a ‘real life’ setting.

We offer a team with years of experience that can make recommendations to help you maximise your group’s visit.

Please complete our Study Tour Booking Request form and our team will contact you to discuss your requirements and issue you with an accurate quote. They will assist you through each step of the process so you can provide a streamlined experience for your clients.

As a company, we hold Public Liability Insurance for a sum of $20 million dollars. AHN also has compulsory insurance cover for both hosts and students including student legal liability (which includes damages), host liability insurance (for personal injury to students and property damage) and contents insurance for students covering their personal effects within the host’s home. Our insurance policy can be viewed here.

It is a requirement of all students travelling that they have travel insurance and private health insurance. It is a requirement of our tour program, and in some cases immigration, that any medical needs that the student may encounter are covered by this insurance policy.

The quote that you will be issued will have all payment deadlines and deposit amounts. This is dependent on the requirement of the tour, education provider and location of homestay services. As a general rule, a deposit must be paid 8-10 weeks prior to the arrival of the tour in order for us to successfully source homestay families for you.

The quote that you will be issued will have all payment deadlines and amounts. This is dependent on your group’s homestay requirements. As a general rule, all tours must be paid at least four weeks prior to arrival.  Anything less than four weeks may restrict availability. We cannot confirm placements and issue placement reports until full payment has been received.

Please refer to the AHN Refund Policy.