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Refund Policy

AHN's policy for refunds is outlined below.

 

Placement Fees

Placement fees are usually only refundable if a placement cannot be found.  Once a placement has been booked the placement fee is not refundable unless a serious issue or exceptional circumstance can be presented.  

Homestay Fees

Students must give at least two weeks notice to vacate a placement.  Once the placement has commenced, the first paid period of homestay is not normally refundable unless a serious issue or exceptional circumstance can be presented.  

After the first period of homestay is completed, students can request a refund for any amount that they have paid outside of their two weeks notice to leave.  

Airport Reception Fees

Students must give at least 24 hours notice to cancel a requested airport pickup service.  If correct notice is given a refund will be issued, or the amount can be deducted from a future invoice.