This is the help and troubleshooting area.  If you have a specific question, you should try the Student Frequently Asked Questions or Homestay Host Frequently Asked Questions, which you can usually view by clicking on the relevant section in the top menu.

If you are having problems accessing a feature of this site and cannot find the answer within this area, please Contact Administration.  They will want the following details:

  1. Your Username (if you have one)
  2. The details of your problem