ABOUTThe AHN Difference | Homestay Insurance | News & Media

Please note: Details of our new insurance policy effective from 1st January, 2017 will be updated on this page by the 8th December, 2016. Please contact us on info@homestaynetwork.org if you have any questions in the meantime.

Creating Protection Through Homestay Insurance

You are free to choose your own insurer. AHN has a relationship with a trusted broker, CITYCOVER (AUST) PTY LTD (ABN 99 010 699 537) (AFSL No. 241087), and we believe this insurance cover is designed to give industry “best practice” protection for AHN Hosts and AHN Guests.

NOTE: Please contact your AHN supervisor if you need to make a claim. The full claims procedures can be viewed at the links below.

HOMESTAY INSURANCE POLICIES

Insurance Policies are broken down into two distinct components:

  1. Students and Asylum Seekers Householders Insurance (Insured Events Home and Contents Policy QM113-0708)
  • Covering Students and Asylum Seekers Personal Effects while residing at the Premises of an Accredited AHN Host and Personal Liability Australia-wide.
    • Including a special component for accidental damage within the host’s home.
  • Contents and Personal Effect: Maximum $10,000
  • Personal Liability: $20,000,000
  • Policy Excess: $100 for each and every claim

NOTE: Please read product disclosure statement for full details of cover.

  1. Host Liability Insurance (Austbrokers Broadform Liability Insurance QM2316-0510)
  • Indemnifies You for Your legal liability to pay all sums by way of compensation, and all costs awarded against You in respect of:
    • Personal Injury
    • Property Damage
    • Advertising Liability

happening during the Period of Insurance and caused by an occurrence within the Territorial Limits in connection with Your Business or Activity as a Host Family for Australian Homestay Network Pty Ltd and Community Placement Network.

  • Sum Insured: $20,000,000 any once occurrence and/or any one Period of Insurance
  • Policy Excess: $5000 applicable for all claims – costs inclusive

NOTE: Please read product disclosure statement for full details of cover.

The cover arranged for both 1 & 2 above is as per detailed in the relevant product disclosure statements and is automatically included for all AHN officially recognised placements and is not applicable for non AHN placements.

BROKER INFORMATION

AHN’s trusted broker is:

CITYCOVER (AUST) PTY LTD (ABN 99 010 699 537) (AFSL No. 241087) and is underwritten by QBE Insurance (Aust) Ltd (ABN 78 003 191 035) (AFSL No. 239 545).

For additional information regarding the Australian Homestay Networks Insurance, please download and read Citycover’s Financial Services Guide and QBE’s Product Disclosure Statement by clicking on the links below.

PRODUCT DISCLOSURE AND SUMMARIES

  1. Product Disclosure Statement (AHN Students and Asylum Seekers Householders Insurance)
    1. Cover Summary
    2. Claim Procedure
  2. Product Disclosure Statement (AHN Host Liability Insurance)
    1. Cover Summary
    2. Claim Procedure
  3. Citycover’s Financial Services Guide

The coverage outlined in QBE’s PDS contains a number of amendments, some of which are not available under the AHN insurance in order to keep premiums to an economic level. The cover available to students and Asylum Seekers under the AHN insurance is summarised below and in the Cover Summary.

COMMENCEMENT AND CONCLUSION OF THE INSURANCE

Insurance cover in relation to a particular AHN Student or Asylum Seeker and Host:

  • commences automatically at the later of:
    • the AHN Student or Asylum Seeker entering into a Placement Contract and
    • the time that the AHN Student or Asylum Seeker first arrives at the Host Property for the purposes of residing there and
  • terminates at the earlier of:
    • the time that the AHN Student or Asylum Seeker Permanently vacates the Host Property or
    • termination of the AHN Student or Asylum Seeker’s Placement Contract

INSURANCE BROKER CONTACT DETAILS

Mal Llora
CITYCOVER (AUST) PTY LTD
Registered Insurance Brokers
ABN 99 010 699 537
Email: mal.llora@citycover.com.au
Phone: 07 3270 1508
Postal Address: GPO Box 851, Brisbane QLD 4001

IMPORTANT NOTICES

AHN DOES NOT PROVIDE INSURANCE OR OTHER FINANCIAL SERVICES OR ADVICE. PLEASE NOTE THAT THESE ARE IMPORTANT LEGAL DOCUMENTS AND THAT IF YOU CANNOT READ OR UNDERSTAND ENGLISH YOU SHOULD ASK A QUALIFIED TRANSLATOR TO EXPLAIN THE DOCUMENTS TO YOU.

THIS IS A SUMMARY ONLY OF THE COVER AVAILABLE UNDER HOMESTAY INSURANCE AND DOES NOT INCLUDE REFERENCE TO IMPORTANT QUALIFICATIONS, CONDITIONS, LIMITATIONS AND EXCLUSIONS APPLICABLE TO THE INSURANCE. PLEASE REFER TO THE POLICY WORDING/PRODUCT DISCLOSURE STATEMENT FOR FULL TERMS, CONDITIONS & EXCLUSIONS OF THE POLICY

THE CONTENT ON THIS PAGE IS FOR GENERAL INFORMATIONAL PURPOSES ONLY. IT DOES NOT CONSTITUTE ADVICE AND DOES NOT TAKE INTO ACCOUNT YOUR NEEDS, OBJECTIVES OR FINANCIAL SITUATION. FOR INFORMATION REGARDING INSURANCE COVER UNDER THE AUSTRALIAN HOMESTAY NETWORK INSURANCE YOU SHOULD READ THE PRODUCT DISCLOSURE STATEMENT AVAILABLE ON THE ABOVE LINK, SPEAK TO THE BROKER (USING THE CONTACT DETAILS ABOVE) AND SEEK INDEPENDENT LEGAL OR FINANCIAL ADVICE.

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Find out why AHN is the number one choice for homestay experiences in Australia!

I was very thankful that my damaged carpet was replaced- the peace of mind provided knowing that your insurance would cover the damage helped me so much.